Expedited delivery service

For customers whose mobile phones suddenly malfunction (such as a shattered screen that cannot be used, or a completely dead battery), we have launched a multi-level expedited delivery solution: customers in the same city choose the “Quick Delivery Service”, which will be delivered by a dedicated person and car within 1-2 hours after placing an order, covering the urban area and suburbs; customers in the province use SF Express, which is guaranteed to be signed for within 24 hours; other parts of the country use air parcels, which are delivered within 48 hours (except remote areas). Expedited orders will be marked “priority processing”, and warehouse staff will complete packaging within 15 minutes. Logistics information will be synchronized to the customer’s order page in real time, and the real-time location of the package can be viewed. A customer once placed an order to replace the screen at 2 a.m., and we coordinated a quick delivery in the same city, which was delivered at 3:30 a.m., allowing customers to handle urgent work information in a timely manner.