author As one of the most easily damaged parts of mobile phones, the demand for repairs has always been high. However, the current mobile phone screen repair market is very chaotic. In some unofficial authorized repair shops, there are problems such as exorbitant prices and inferior products. Some consumers reported that their mobile phone screens only had slight cracks, but they were told to replace the entire screen when they went to the repair shop, and the repair costs were ridiculously high. What’s more, in order to reduce costs, some repair shops use low-quality counterfeit screens for replacement, resulting in abnormal display and touch failure after the repair. Due to the lack of effective supervision and industry standards, consumers often have no way to complain when encountering such problems, and their rights and interests are difficult to be protected. Relevant departments have called for strengthening the standardized management of the mobile phone screen repair market, establishing a sound complaint handling mechanism, and safeguarding the legitimate rights and interests of consumers.
As one of the most easily damaged parts of mobile phones, the demand for repairs has always been high. However, the current mobile phone screen repair market is very chaotic. In some unofficial authorized repair shops, there are problems such as exorbitant prices and inferior products. Some consumers reported that their mobile phone screens only had slight cracks, but they were told to replace the entire screen when they went to the repair shop, and the repair costs were ridiculously high. What’s more, in order to reduce costs, some repair shops use low-quality counterfeit screens for replacement, resulting in abnormal display and touch failure after the repair. Due to the lack of effective supervision and industry standards, consumers often have no way to complain when encountering such problems, and their rights and interests are difficult to be protected. Relevant departments have called for strengthening the standardized management of the mobile phone screen repair market, establishing a sound complaint handling mechanism, and safeguarding the legitimate rights and interests of consumers.
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